UMR/Agency/ Reputation Management
Core Growth Service

Build A 5-Star Reputation On Autopilot.

Monitor, protect, and grow your online reviews effortlessly. We automate review requests for happy clients and shield your business from negative public feedback.

Starting at
$197/mo
$0 Setup Fee
3x
Average Review Growth
24/7
Review Monitoring
$0
Setup Fee
100%
Automated Outreach
Automated Review RequestsNegative Feedback ShieldingAI Review RepliesGoogle Business GrowthCentralized DashboardSMS & Email CampaignsReview Widgets$0 Setup Automated Review RequestsNegative Feedback ShieldingAI Review RepliesGoogle Business GrowthCentralized DashboardSMS & Email CampaignsReview Widgets$0 Setup
The Problem

Happy Customers Stay Quiet.
Angry Ones Leave Reviews.

93%
Read Reviews Before Buying
Almost every potential customer checks your Google or Yelp rating before they even think about calling you.
4.0
The Minimum Filter
The vast majority of consumers will not engage with a local business that has a rating below 4 stars.
22%
Lost From Just ONE Bad Review
A single negative review can drive away over a fifth of your potential prospects if not handled quickly and correctly.
How It Works

Gather, Shield, Respond.

We build a frictionless system that turns your everyday customers into vocal brand advocates automatically.

01
Service Completed
When a customer pays an invoice or completes an appointment in your CRM, our system is automatically triggered. No manual data entry required.
The Trigger
02
Automated Outreach
The customer receives a friendly, branded SMS or Email asking about their experience with a simple 1-to-5 star rating prompt.
The Ask
03
Smart Shielding
If they click 4 or 5 stars, they are instantly directed to your Google or Facebook page. If they click 1 to 3 stars, they are sent to a private internal feedback form.
Protect & Grow
04
AI Replies (Add-on)
When the review goes live, our AI instantly drafts a contextual, on-brand reply thanking them (or professionally addressing concerns), boosting local SEO.
Complete the Loop
What's Included

Everything You Need. Fully Managed.

Automated Requests
Trigger SMS and Email campaigns automatically through CRM integrations, so you never forget to ask for a review again.
🛡️
Negative Review Shielding
Unhappy customers are directed to a private feedback form instead of a public review site, giving you a chance to make it right.
📱
Centralized Dashboard
View and manage reviews from Google, Facebook, Yelp, and dozens of industry-specific sites — all inside one simple dashboard.
🤖
AI Review Replies (Add-on)
Our AI crafts a unique, on-brand response to every single review within hours. It thanks happy customers and professionally handles the negative ones.
🌐
Website Widgets
We install a dynamic widget on your website that automatically pulls and displays your newest 5-star reviews to build instant trust.
🚨
Real-Time Alerts
Get an instant email or SMS notification the moment a new review drops, allowing you to stay completely on top of your brand image.
Who It's For

Any Business That Relies on Trust.

If potential customers search for you online before buying, your star rating is your most valuable asset.

🦷
Medical & Dental Clinics
Patients heavily rely on reviews to choose a doctor. Automating requests after appointments rapidly builds undeniable trust.
🔨
Trades & Home Services
Roofers, plumbers, and electricians need local SEO dominance. Generating consistent reviews is the #1 way to rank higher in the Map Pack.
🍽️
Restaurants & Hospitality
Diners decide where to eat based on recent reviews. Ensure your newest 5-star experiences are always pushing down any old complaints.
🛍️
Retail & E-commerce
Drive post-purchase review requests automatically to build product authority and increase overall conversion rates.
Pricing

Transparent. No Surprises.

Reputation Management
$197
per month
$0 setup fee — free audit before you pay
Automated SMS & Email review requests
Negative review shielding funnel
Centralized multi-platform review dashboard
Live website review widget
Real-time SMS/Email review alerts
Optional Add-on: Fully Automated AI Replies (+$147/mo)

Month-to-month. No contracts. Cancel anytime with 30 days notice.

Common Questions

FAQ

No system can legally block a customer from navigating directly to Google to leave a bad review (this violates Google's terms). However, by proactively reaching out and asking for feedback *first*, our "shielding" process catches the vast majority of unhappy customers privately before they decide to vent publicly.
Yes! Our system integrates with thousands of CRMs, POS systems, and scheduling tools (like QuickBooks, Shopify, Mindbody, ServiceTitan) via Zapier/Make to trigger the review requests automatically without any manual work.
Google's algorithm favors businesses that actively respond to their reviews. Furthermore, consumers trust businesses that engage with feedback. The AI reply add-on ensures every single review gets a contextual, polite, and keyword-rich response within hours—saving you time and boosting your local SEO.
We will run a full diagnostic on your current online reputation. We'll show you exactly how many reviews you have across the web, your overall sentiment score, how you stack up against your top 3 local competitors, and the exact ROI you can expect by implementing our system.
Get Started

Get Your Free Reputation Audit Today.

Find out exactly what people are saying about you and how you stack up against competitors before you spend a dime.

Related Services

Often Paired With This Service.

Zero Risk

See Your Brand Score.
Get the Data.

We run the audit and show you exactly what your customers see when they search for you. Free of charge.

Get Free Audit → All Services

© 2025 UMR Agency — Part of UMR Forge. Global.

Founder: Mohammad Mudassir